Return Policy

If for any reason within 6 months the purchase date you are not satisfied, follow the steps listed below:

  1. To notify us of the product you are returning, either call us on our toll-free line at 1-888-699-3939 or e-mail us at [email protected] Please have your order number ready.
  2. We will give you a return authorization number. (This number MUST be on the outside of the box for us to accept the return).

You will receive credit for 100% of your purchase or you can exchange it for another item. You will have a choice of a full refund or even exchange. If item returned is deemed defective, shipping is on us for returning the package and shipping you a new one.

However, non-defective orders that qualified for our free shipping offer and are returned in full, may be charged the original shipping cost.

Effective 12-7-10 we have amended our return policy to 6 months.

if your order was placed using UPS iParcel, please contact us via [email protected]

if your order was placed using Global-e, please visit http://web.global-e.com/returns/portal/mZyw and enter your order ID and email associated with your order.

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