If for any reason within 6 months the purchase date you are not satisfied, follow the steps listed below:
- To request an RMA please visit the following page https://www.toolstoday.com/sales/guest/form and complete the requested information pertaining to your order.
- Upon authorizing your return, you will receive an email with instructions.
- You will be receiving a return authorization number. (This number MUST be on the outside of the box for us to accept the return).
You will receive credit for 100% of your purchase or you can exchange it for another item. You will have a choice of a full refund or even exchange. If item returned is deemed defective, shipping is on us for returning the package and shipping you a new one.
However, non-defective orders that qualified for our free shipping offer and are returned in full, may be charged the original shipping cost.